LegalForms by TLANZ™ Terms and Conditions

Purpose and Scope
1. These Terms and Conditions (“Terms”) govern your access to and use of the LegalForms by TLANZ™ Platform, and all associated legal forms, Services, and features (“Services”) provided by The Law Association of New Zealand (“TLANZ”, “we”, “us”, “our”). These Terms apply to all users, accessing the Platform, as per Clause 9 of these Terms or otherwise.
2. The Services are designed for use by appropriately qualified legal professionals and their authorised representatives.
Definitions & Interpretation
In these Terms, unless the context otherwise requires:
1. “Authorised User” means any individual who has been granted access to the Services by you, whether directly or indirectly, and for whom you are fully responsible, including ensuring compliance with these Terms.
2. “Forms” means the standardised legal forms and precedents issued by TLANZ and made available from time to time through the LegalForms by TLANZ Platform. For the avoidance of doubt, this includes any forms or precedents that may still display legacy ADLS or Auckland District Law Society Inc branding, which will remain valid until progressively updated and reissued under TLANZ branding.
3. “LegalForms” refers collectively to all digital legal forms and templates issued and maintained by TLANZ and accessible via the Platform.
4. “Platform” means the LegalForms by TLANZ™ platform, including all associated digital tools, website, infrastructure, features, and interfaces provided by TLANZ for the delivery of the Services.
5. “Services” means the provision of Forms, Subscriptions, support, and any other services offered by TLANZ via the Platform.
6. “Subscription” means a periodic payment arrangement under which you are granted ongoing access to the Platform and/or related Services for a defined term as set out in Clause 9.
7. “You”, “Your”, or “User” capitalised or otherwise means the individual, legal practitioner, law firm, or other authorised organisation accessing or using the Services, whether on a Subscription or retail basis, and includes any Authorised User, employee, contractor, agent, or representative acting under your authority. You are responsible for ensuring all such persons comply with these Terms.
8. “Your Data” means all data, information, or content that is input, uploaded, transmitted, or otherwise submitted by you or your Authorised User through the Platform, excluding any data originally developed or owned by TLANZ.
9. Interpretation
  In these Terms, unless the context otherwise requires:
  a) headings are for reference only and do not affect interpretation;
  b) references to the singular include the plural and vice versa;
  c) references to a person include an individual, firm, company, corporation, or other entity;
  d) references to legislation or regulations are references to New Zealand statutes, as amended or replaced from time to time.
Acceptance of Terms
By creating an account and accessing the Services, you confirm that you have read, understood and agree to be bound by these Terms. Continued use of the Platform or Services following updates to the Terms constitutes acceptance of the most recent version.
Obligations of TLANZ
TLANZ will use reasonable efforts to ensure that access is provided to the Platform, and Services are supplied, to you with reasonable care and skill, subject to these Terms.
Accuracy and Suitability
1. The Forms are standardised legal documents. They are templates only. We do not provide legal advice on the Forms. The Forms do not constitute legal advice and are not tailored to specific factual or legal scenarios.
2. You are solely responsible for assessing the suitability, accuracy, completeness, and applicability of any Form for your intended use, having regard to the specific circumstances.
3. You are responsible for ensuring the Form(s) are completed and used correctly. TLANZ does not warrant or represent that any Form will meet your legal requirements or comply with the current law at the time of your use, and accepts no responsibility for errors, omissions, or misuse of the Forms.
4. You agree to keep up-to-date with all relevant case law and other legal developments concerning the Form(s) you pay to use, and their related legal context and subject matter, to ensure they are suitable for your intended use. If you have any issues regarding our Forms, please alert us for our consideration.
Access and Grant of Licence
1. You must provide full and accurate information when registering for the Platform. Subject to full payment of the applicable fees, TLANZ grants you a non-exclusive, non-transferable, limited licence to access and use the purchased Form(s) solely for the purpose of completing one transaction. The Form(s) may be executed and relied upon in relation to that transaction, but the licence does not permit any further use, reproduction, or adaptation beyond that single instance. This licence permits limited customisation of variable fields as contemplated by the Form, and the inclusion of additional terms in a separate document, where legally appropriate. All other modifications are strictly prohibited.
2. Notwithstanding clause 6.1, any Form(s) that are multi-use may be used in line with the instructions. They must not be shared, adapted, or commercialised outside your organisation without our prior written consent. All intellectual property remains with TLANZ.
3. Access to the Forms may be granted as per Clause 9.
4. The Forms may only be used by you for your own purposes or that of your client. Your client may be granted ‘read only’ access but may not edit, modify, or otherwise use the Form.
5. You must not copy, sublicense, reverse-engineer, decompile, resell, distribute, or make derivative works of any Form, nor permit any third party to do so, except as expressly permitted under these Terms.
6. TLANZ reserves the right to monitor usage, apply watermarking or audit logs, and suspend or revoke access without notice if any unauthorised use, breach of these Terms, or suspected misuse is detected.
7. You are responsible for maintaining the confidentiality of login credentials. You must report any actual or suspected unauthorised access within 24 hours. We may suspend access if we suspect a breach.
Permitted Use
You may use the Platform to prepare and complete Forms for your use. You must not use our Platform (or any of its content) or our Forms or our Services:
1. In breach of any legislative or regulatory provision or for any other unlawful act;
2. To damage or disrupt our Platform, its content, or any of the products or Services offered by us or any third party through us;
3. To access, use or interfere with any computer system or data (whether by hacking or by other means) other than as may be expressly permitted by these Terms or on our Platform (e.g. to access and use particular Services as intended by us);
4. To intercept, or in any other way deal with, email or other communications which are not intended by the sender to be received by you;
5. For sending spam or other similar unsolicited communications of any kind;
6. To abuse, defame, threaten, or harass others;
7. For sending any objectionable language, content, or expressions of hatred, racism or anti-religious remarks of any kind;
8. For running any network scanning software, spiders, spyware, or any such similar software;
9. For the purposes of using any Artificial Intelligence programs or software, to train, create, adapt, use or exploit our Intellectual Property, for any purpose.
10. For introducing any viruses, ransomware or malware or any other harmful or destructive items, or in any other way interfere with our, or anyone else’s network or computer system;
11. For using a false identity for any purpose including misleading others as to the identity of the sender or origin of any message;
12. By using any third-party business to access our Platform or any of our Services on your behalf without our prior written consent; or
13. For the purpose of reselling (in any way) any content on our Platform, or any of our products or Services to third parties.
Your Obligations
You acknowledge and accept that:
1. You must use our Platform, Forms and the Services strictly in accordance with these Terms, and with any instructions we publish on our Platform which you confirm you have read, understood and accept.
2. You acknowledge that the Platform and Services may be subject to periodic upgrades, enhancements, or technical changes that may affect functionality or data. If you identify any errors or discrepancies, you must promptly notify us, maintain confidentiality, and allow us the opportunity to investigate and resolve the issue. You are solely responsible for reviewing and verifying the accuracy and integrity of all Forms and data saved or accessed through the Platform. To the extent permitted by law, TLANZ accepts no liability for any omissions, formatting issues, or data inconsistencies resulting from system updates or technical changes.
3. Our Forms and the Services may evolve and change over time, primarily aimed at improving the Service for the majority of users.
4. We do not warrant or guarantee that the Platform, Services, or Forms will remain compatible with any particular hardware, software, operating system, or third-party service (including updates or new versions of such systems). You acknowledge that upgrades, enhancements, or changes made by us or by third parties may affect the operation, accessibility, or performance of the Services, and that we have no responsibility to ensure backward compatibility or future compatibility.
5. Our Platform may contain links to third-party websites. These sites are not controlled by TLANZ, and we are not responsible for their content, security, availability, or accuracy. The inclusion of a link does not imply endorsement or recommendation. Access to any third-party website is at your own risk.
6. The Platform may display advertisements for third-party products or services. TLANZ does not offer or endorse such products or services, and makes no representations regarding their suitability, availability, or quality. Third-party advertisers are solely responsible for all representations made in their advertisements. If you choose to engage with, or purchase, from a third party via our Platform, you do so at your own risk. We may receive advertising or promotional revenue, including commissions, from such advertisers, and by using the Platform, you acknowledge and accept this.
Subscription
1. All fees and any other charges for the use of the Platform, Forms, and Services are as published on our Platform from time to time and apply at the time of purchase or renewal. By continuing to use the Platform, Forms, or Services, you agree to be bound by the applicable subscription type, terms, and fees in effect at that time.
2. The applicable subscription type and fees will be determined by your TLANZ membership status at the time of purchase or renewal. TLANZ may update fees and charges from time to time. Any changes will take effect fourteen (14) days after they are posted on our Platform, in accordance with clause 10.2.
3. Our standard working hours are Monday to Friday, 9.00am to 5.00pm (excluding public holidays and office closures). Any requests for authorisation of your selected pricing options, subscriptions, Pay-as-you-go, or account will be processed within one (1) full business day from receipt, during these working hours.
Payment Terms
1. All fees and charges to access the Platform, Forms, or Services are as published on our Platform from time to time (per Clause 9.1), or as otherwise notified to you.
2. TLANZ may vary its fees and charges at its discretion. Unless otherwise stated, we will provide at least fourteen (14) days’ prior notice of any change, either by email or by publishing the updated fees on our Platform.
3. All fees and charges are expressed exclusive of GST (unless expressly stated otherwise). You agree to pay GST in addition at the applicable rate at the same time as the relevant fee or charge.
4. Unless we expressly agree in writing to extend credit to you, all fees and charges are payable in full at the time of purchase of the relevant Form or Service.
5. If we extend credit to you (by written notice, at our discretion), you must pay all fees and charges incurred on your account in full no later than the 20th day of the month following the month in which they were incurred.
6. You authorise us to make such credit enquiries as we consider necessary to assess your creditworthiness. We may revoke credit at any time and require immediate payment of all outstanding amounts.
7. Unless otherwise agreed, you must pay all amounts in cleared funds, without set-off, deduction, or counterclaim.
8. If you fail to pay any amount by the due date, we may charge interest at a rate of two percent (2%) per month, calculated daily from the due date until payment is made in full.
9. Payments may be made by credit card through our authorised payment portal, by bank transfer, by direct debit, or by any other payment method we make available from time to time.
10. By using any such payment methods, you agree to comply with the applicable terms and conditions of the relevant payment service provider. We are not responsible for any loss, delay, cost, or liability arising from the acts or omissions of any payment service provider, including any fees or charges imposed by them.
11. You will be liable for all reasonable costs we incur in recovering overdue amounts, including debt collection fees and legal costs.
12. If any payment remains outstanding after the due date, we may, without limiting any other rights or remedies available to us:
  (a) suspend or restrict your access to the Platform, Forms, or Services;
  (b) terminate your account or subscription; and/or
  (c) withhold the provision of any further Forms or Services until payment is received in full.
13. If we extend credit to you, the cost of each Form ordered by you (or by any person using your access) will be debited to your account once the Form has been finalised and saved.
14. Any amendment you request to a Form that has already been finalised and locked will incur a further charge equivalent to the cost of purchasing a new copy of that Form.
15. Except as required by law, all fees and charges are non-refundable.
16. If you believe a fee has been charged in error, you must notify us within ten (10) business days of the relevant invoice or charge. We may, at our discretion, issue a credit, adjustment, or refund.
17. If you initiate a chargeback or reverse a payment through your bank or payment provider without first notifying us of the dispute in accordance with clause 10.16, we reserve the right to suspend or terminate your account and recover any costs we incur in responding to the chargeback or reversal.
18. You are solely responsible for any fees or charges imposed by your bank, payment service provider, or any third party in connection with your payments to us.
19. Invoices we issue to you may set out additional payment terms (such as due dates, payment references, or instructions). To the extent of any inconsistency between these Terms and any invoice, these Terms will prevail unless we expressly agree otherwise in writing.
20. You agree to receive invoices, receipts, and payment confirmations electronically. These will be issued to the email address associated with your account or made available through the Platform.
21. All fees, charges, and amounts payable are stated and payable in New Zealand dollars (NZD), unless expressly stated otherwise.
Intellectual Property
1. All intellectual property rights relating to the Forms, the Services and otherwise in relation to our Platform (including in respect of all Forms and other documents we supply as part of the Services, and all software, design, layout, content, colours, trademarks, logos, domain names etc which are used as part of the Services) belong to TLANZ or our third-party licensors (as may be the case) at all times. At no time will you gain any proprietary right or interest in or to any aspect of these intellectual property rights beyond the limited non-exclusive rights granted in Clause 6.
2. If you breach the copyright in our Forms, TLANZ reserves the right to seek from you reasonable associated costs per breach, pursue injunctive relief and exercise all other legal remedies that may be available.
3. Unless expressly permitted by Clause 6 or otherwise by our Services, you are only permitted to view our Platform content, and you must not copy or use any material on our Platform, or in any way deal with our Platform, other than as promoted by us on our Platform. You are only permitted to use the material on our Platform for considering whether to use the Forms and related Services or for seeking support and assistance. In particular, but without limitation, you must not make any use of any trademarks displayed on our Platform (whether ours or a third party’s) without our prior written consent. You agree not to assert any intellectual property claims against us regarding any content displayed on our Platform.
Privacy and Data Use
1. TLANZ is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 2020. Our collection, storage, use, and disclosure of personal information is governed by our Privacy Statement, which forms part of these Terms and is available on our Platform.
2. You warrant that you hold all rights required by law to input Your Data into the relevant Form(s) and into our Platform as part of the Services, including all consents required by law in relation to ‘personal information’ as defined in the Privacy Act 2020, and all confidential data pertaining to you, your clients or other third parties.
3. We will retain Your Data for a period of sixty (60) days following the termination or expiry of your access to the Services, during which time you may request a copy of your data in a standard format. After this period, Your Data may be permanently deleted or anonymised, and TLANZ will have no obligation to retain or recover it.
4. Access to Your Data by TLANZ personnel or authorised service providers is limited to what is reasonably necessary for the purposes of system support, maintenance, security, and service enhancement. All such access is subject to appropriate confidentiality and access controls.
Account Security
TLANZ uses reasonable technical and organisational measures to protect your account from unauthorised access. You are responsible for keeping your login details secure and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.
Maintenance Notice
TLANZ aims to respond to support queries within two (2) business days. Scheduled maintenance windows will be notified at least 48 hours in advance.
Change to Terms
1. TLANZ may from time to time amend, update, or change our Platform, including these Terms, without prior notice. The most recent version of the Terms will be available on our Platform. Each time you use our Platform or Services, you will be deemed to have accepted and agreed to the most recent version of these Terms.
2. Any links in our Platform to legislation or to regulations are normally unconsolidated versions of those items. You must ensure that you check all references against the fully consolidated and updated version of the relevant item.
Limitation of Service Liability and Availability
1. Any opinion published on or accessible through our Platform (including any legal opinion or view expressed in events we may promote) is the responsibility of the individual or organisation providing it and does not necessarily represent the views of TLANZ. Such opinions may be provided for general information purposes only and should not be relied upon as legal advice.
2. You acknowledge and agree that:
  (a) TLANZ makes no representations or warranties that the Platform, Services, or any third-party content or links accessible through the Platform will be uninterrupted, error-free, completely secure, or free from viruses, ransomware, malware, or other harmful components. While we implement reasonable safeguards and maintenance procedures, technical disruptions, vulnerabilities, and external threats may still occur that are beyond our full control.
  (b) We will use reasonable endeavours to restore any outages to our Services or interruptions as soon as practicable, but we do not guarantee any particular timeframe for restoration, and we accept no liability for delays or failures arising from third-party services, technical failures, cyberattacks, or Force Majeure events.
  (c) The Platform and Services are not designed or intended to function as a document storage or file depository service for completed legal files or finalised documents. TLANZ does not guarantee that any completed Forms or related materials will be retained, archived, or remain accessible after download or completion. You are solely responsible for securely storing, backing up, and managing any documents generated through the Services. TLANZ accepts no liability for the loss, corruption, inaccessibility, or deletion of files, whether completed or in draft, at any time and for any reason.
3. All terms and conditions that would otherwise be implied, by operation of law, so as to form part of these Terms, are excluded to the fullest extent permitted by law. In particular, but without limitation, you accept that as you are using our Platform, Forms, and Services for your business purposes, the Consumer Guarantees Act 1993 is fully excluded from these Terms and our relationship with you. For the purposes of section 5D of the Fair Trading Act 1986, sections 9, 12A and 13 of that Act do not apply, and you agree that this is fair and reasonable in the context of these Terms.
4. TLANZ (including our officers, employees, and agents) will not be liable to you for any direct, indirect or consequential loss, or for any loss of profit, revenue, data, or business opportunity, including losses arising from third-party services, technical failures, cyberattacks, or Force Majeure events. To the extent that we are found liable for any loss, our total liability to you will be limited at all times to the amount you have paid to us for the transaction giving rise to the claim in the six months immediately preceding the first such claim (or the relevant claim, if not part of a series).
Indemnities
You agree to indemnify TLANZ against all claims, costs, losses, and liabilities arising from your use of the Platform, Forms and Services, your breach of these Terms, or any unauthorised use of the Platform, Forms or Services by you or your Authorised Users.
Termination
1. Termination by Us
  We may suspend or terminate your access to the Platform, Forms, or Services immediately, without notice, if:
  (a) you breach these Terms (including non-payment of any fees);
  (b) we reasonably suspect unauthorised use, fraud, or misuse of the Services;
  (c) you become insolvent, enter into liquidation, or otherwise are unable to pay your debts as they fall d
  (d) we are required to do so by law, regulation, or order of a court or regulator; or
  (e) any other reason which, in our reasonable opinion, makes the continuation of Services to you inappropriate or impracticable.
2. Termination by You
  (a) You may terminate your Subscription or use of the Services at any time by providing 30 business days prior written notice to us. Termination does not entitle you to any refund of fees already paid.
  (b) may request to transfer your subscription to another entity in the event of business changes (including merger, acquisition, closure, or restructuring). Any transfer is at our discretion and subject to confirmation of the new entity’s eligibility and our prior approval. We may impose reasonable conditions, including verification of eligibility and continuity of use.
3. Effect of Termination
  Upon termination or expiry of your access to the Services for any reason:
  (a) all rights and licences granted to you under these Terms will immediately cease;
  (b) you must immediately stop using the Platform, Services, and any Forms not yet completed or finalised;
  (c) remain liable for all fees and charges incurred up to the date of termination;
  (d) are responsible for requesting a copy of Your Data within sixty (60) days of termination. After this period, Your Data may be permanently deleted or anonymised, and we will have no obligation to retain or recover it;
  (e) we may retain Your Data as is required by law.
4. Survival
  The following provisions will survive termination or expiry of these Terms: Intellectual Property, Disclaimers and Liability, Indemnities.
Force Majeure
TLANZ will not be liable for any delay or failure in the performance of the Services caused by events or circumstances beyond our reasonable control, including (but not limited to) natural disasters, epidemics, acts of government, labour disputes, cyberattacks, ransomware attacks, power or telecommunications failures, or third-party outages. Where practicable, we will use reasonable efforts to restore Services as soon as possible following such an event.
Dispute Resolution
If a dispute arises, both parties must attempt to resolve it in good faith within thirty (30) days. If unresolved, either party may refer the dispute to mediation under the process set out by Arbitrators’ and Mediators’ Institute of New Zealand (AMINZ). Only after reasonable attempts at mediation should proceedings be issued in New Zealand courts.
Waiver
Any failure by us to insist upon or enforce strict performance of any of these terms is not a waiver of any right or remedy we may have in respect of any existing or subsequent breach of these terms.
Governing Law
These Terms are governed by New Zealand law. You agree that New Zealand courts have exclusive jurisdiction.
Entire Agreement
These Terms constitute the entire agreement between you and TLANZ with respect to the Services and supersede all prior agreements (including WebForms), understandings, obligations, communications, and any previous versions of these Terms.
Assignment
1. You may not assign, transfer, or otherwise deal with any of your rights or obligations under these Terms without prior written consent from TLANZ.
2. TLANZ may assign or transfer any of our rights or obligations under these Terms without restriction, provided that such assignment does not materially affect your rights under these Terms.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The affected provision will be modified to the minimum extent necessary to make it valid and enforceable, or, if that is not possible, it will be deemed deleted without affecting the rest of the Terms
No Partnership or Agency
Nothing in these Terms creates any partnership, joint venture, employment, solicitor-client relationship or agency relationship between you and us. Neither party has the authority to bind the other or incur obligations on the other’s behalf, unless expressly stated in these Terms.
Notices
Notices may be delivered to you via the Platform or email. Notices to us should be sent to [email protected].

Version 1.1

Date 17 October 2025